Policies

Working hours:

Monday through Friday, 8 a.m. to 5 p.m. GMT.

Time Scheduling

Please use my online scheduling system to schedule a call or working session with me. Both my email signature and website contain the link. My scheduling system shows all my available times. When booking a time with me, schedule an extended meeting if you’re uncertain how long it will take.

Getting in touch:

My most efficient communication method is to email at joanne@outlawgirlservices.com. Using email communication, I can track requests and ensure nothing is lost, making the process more efficient. I may not be able to respond to an email immediately after receiving it, but I monitor my emails throughout my working day. If I don’t get back to you within that working day, you’ll hear from me within 24 hours.

Please feel free to contact me by phone during the working day. I will get back to you as soon as possible if I cannot answer. You can reach me at 07885776784. Please do not text me since your message may go unnoticed and unanswered.

Debit Card Pricing and Information:

Outlaw Girl Services Virtual Debit Cards can be used to pre-purchase hours for 1, 5, and 10-hour chunks. There is an expiration date of 1 year after purchase. Refunds or cancellations are not possible after purchase. You will receive a weekly report detailing the remaining time and expiration date every Monday morning. If your debit card expires or runs out you will need to reload the card before I can continue working. I will let you know if this happens between reports. This way, you will always know where you stand.