Policies

Outlaw Girl Services Policies

At Outlaw Girl Services, I believe in keeping things simple, transparent, and fair.

Here’s everything you need to know about how I work, my availability, and the best way to get in touch.

Working Hours:

I’m focused and available Monday to Friday, 9:00 a.m to 5:00 p.m GMT.

During these hours, I handle client work, manage tasks, and respond to emails and calls.

Booking Time with Me.

Need a chat? My online scheduler makes booking simple. You can access it directly on my website or via the link in my email signature.

How To Get In Touch.

The most reliable way to reach me is by email: joanne@outlawgirlservices.com. Email helps me track all requests and ensures nothing slips through the cracks.

  • I check emails regularly throughout the day
  • Expect a response within 24 hours if I don’t reply the same day.

You can also call me during working hours at 07885776784. If I’m unavailable, I will return your call as soon as possible.

Please note: I do not check text messages for work purposes, as they are easy to miss.

Virtual Debit Cards: Flexible Support on Your Terms.

My Virtual Debit Cards are designed for hassle-free support. Pre-purchase 1, 5, or 10 hours and use them whenever you need.

Here’s how they work:

  • Valid for a year from the purchase date.
  • Non-refundable and non-cancellable after purchase.
  • You’ll receive a weekly time report every Monday, so you always know how many hours remain and their expiry date.
  • If your hours run out before the report, I will notify you immediately, no surprises.
  • When your debit card expires, you will get a link to purchase a new one to continue seamless support.

Why This Works For You

With clear policies, structured hours, and flexible virtual debit cards, working with me is straightforward and stress-free.

Whether it’s admin support, email management, or calendar organisation, you’ll always know what to expect.